Frequently Asked Questions

It is a digital Virtual Learning Enviroment or VLE

It is a system that allows students connect with subject matters experts (SMEs) and access digital resources

Yes, we have a support team available through the following

phone: +27 87 012 5274

Email: support@lightbulbeducation.co.za

No, Lightbulb Education platform can be used to teach or train virtually any skill that can be shared between two or more people. Like farming techniques, hospitality training , health & safety and more

You will receive a notification about exceeding the number of users, and new users will not be able to log in.

Yes. If you have  greater than 100 users and our plans don′t fit your requirements, contact us. We will find a special solution for you.

All costs are listed in the pricing plans, except for custom setups which are determined after sales discussions.

Support and maintenance included in monthly fee. With support being 24/7 and weekly offsite maintenance.

Our platform can be installed on the client’s premises or a cloud server, thus giving you full control over the applications and data.

Lightbulb Education is optimized to work with any browser on any device. And there native apps for both iOS and Android.

The Lightbulb messenger allows you to chat directly with instructors and experts that are online. You can also chat to your peers via the group chatrooms

Delivery times depend on features taken for the Apps. From 1 to 4 weeks to develop.

No annual fee or updates.

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